Cancellation policy

Cancellation policy for consumers

Exclusion or premature expiry of the right of cancellation
The right of cancellation expires prematurely in the case of contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.
 
The right of withdrawal expires prematurely in the case of contracts for the delivery of audio or video recordings or computer software in sealed packaging if the seal has been removed after delivery.
Sample withdrawal form
 
(If you wish to withdraw from the contract, please fill out this form and send it back.)
 
To:
FrequenzPower FlexCo.
Hauptplatz 31
8820 Neumarkt in der Steiermark
Österreich
E-Mail-Adresse: office@frequenzpower.at
 
I/we (*) hereby revoke the contract concluded by me/us (*) for the
 
purchase of the following goods (*)/the provision of the following service (*)
 
……………………………………………………………………………………………………………
 
……………………………………………………………………………………………………………
 
Ordered on (*) ………………….. / received on (*) ……………………………..
                                                                          
…………………………………………………………………………………………………………..
 
 
Name of consumer(s)
 
…………………………………………………………………………………………………………..
 
Address of consumer(s)
 
…………………………………………………………………………………………………………..
 
Signature of consumer(s) (only for paper notifications):
 
…………………………………………..
 
Date:
 
 
(*) Delete as appropriate.
 
Information on returning goods
The information provided in this section does not constitute a prerequisite for the effective exercise of the right of withdrawal.
Please return the goods as a prepaid parcel to the specified return address and retain the proof of postage.
Please avoid damaging or contaminating the goods.
If possible, please return the goods to us in their original packaging and outer packaging with all accessories and packaging components. If you no longer have the original packaging or outer packaging, you should use other suitable packaging to ensure adequate protection against transport damage and to avoid any claims for damages due to damage resulting from inadequate packaging.