Privacy policy
§ 1 General information
The protection of your personal data is very important to us. We treat your personal data confidentially and in accordance with the statutory data protection regulations, in particular the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG).
This privacy policy informs you about what data we collect, how we process it and what rights you have in relation to your data.
§ 2 Responsible party
The responsible party for data processing is:
FrequenzPower FlexCo.
Hauptplatz 31, 8820 Neumarkt in der Steiermark
+43 664 1257883
office@frequenzpower.at
§ 3 Collection and storage of personal data, as well as the nature and purpose of its use
- When visiting our website
When you visit our website, we automatically collect information that your browser transmits to our server. This includes:
– IP address
– Date and time of the request
– Browser type and version
– Operating system
– Referrer URL (previously visited page)
This data is used exclusively to ensure the smooth operation of the website and to improve our offering. This data is not merged with other data sources.
- When registering or placing an order in the online shop
When you create a user account or place an order, we collect the following data:
– Name
– Address
– Email address
– Payment information
– Telephone number, if applicable
This data is processed for the purpose of processing your order and fulfilling contractual obligations.
- Newsletter
If you subscribe to our newsletter, we will use your e-mail address to send you regular information about our products. You can revoke your consent at any time by clicking on the unsubscribe link in the newsletter.
§ 4 Disclosure of data
Your personal data will only be disclosed to third parties if:
- this is necessary for the fulfilment of the contract (e.g. shipping service providers, payment service providers),
- you have expressly consented to this, or
- there is a legal obligation to do so.
§ 5 Cookies and tracking
Our website uses cookies. These are small text files that are stored on your device. They enable us to analyse the use of the website and optimise our offering.
You can deactivate the storage of cookies in your browser settings. Please note that this may impair the functionality of the website.
§ 6 Your rights
You have the right:
- pursuant to Art. 15 GDPR to request information about your personal data processed by us,
- pursuant to Art. 16 GDPR to request the immediate correction of incorrect or incomplete data stored by us,
- pursuant to Art. 17 GDPR to request the deletion of your data stored by us,
- pursuant to Art. 18 GDPR, to request the restriction of the processing of your data,
- pursuant to Art. 20 GDPR, to receive your data in a structured, commonly used and machine-readable format,
- pursuant to Art. 21 GDPR, to object to the processing of your data,
- pursuant to Art. 77 GDPR, to lodge a complaint with a supervisory authority.
§ 7 Contact for data protection enquiries
If you have any questions or wish to assert your rights, please contact:
FrequenzPower FlexCo.
Hauptplatz 31, 8820 Neumarkt in der Steiermark
+43 664 1257883
office@frequenzpower.at
§ 8 Changes to the privacy policy
We reserve the right to amend this privacy policy as necessary, e.g. due to legal changes or the expansion of our services. The current version can always be found on our website.
As of 15 November 2024
